Monday, August 16, 2010

Special Dietary Needs at Walt Disney World

I've gotten a few questions this week about Walt Disney World and allergies or special diets so I thought I would address it here on the blog.  Disney is very happy to work with you to provide an enjoyable and  healthy experience.  Essentially, be sure your needs are clear on your reservation, contact WDW about two weeks in advance, follow up when you arrive for your meal, and allow some extra time.

Below is Disney's official statement regarding special dietary needs from Disney's website.

"The Walt Disney World food and beverage team is committed to offering a wide range of choices to accommodate Guests who require lifestyle dining options, as well as most specific requests from Guests with food allergies or intolerances. Note that in many cases, advance notice is required—usually at the time of your reservation.
Whether dining at a table service restaurant or at a quick service restaurant, your desired dining requests will be addressed. Please call the Disney's Dining Reservation Center at (407) WDW-DINE or (407) 939-3463 to speak with a Cast Member. Guests under age 18 must have parent or guardian permission to call.
General information
The Walt Disney Company will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately always up the Guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items, since the Walt Disney Company cannot guarantee that allergens may not have been introduced during another stage of the food chain process—or even inadvertently—by us.
Food Allergies and Intolerances
Walt Disney World Resort table service restaurants that accept reservations can accommodate most food allergies and food intolerances—such as gluten or wheat, shellfish, soy, lactose or milk, peanuts, tree nuts, fish or eggs. Please contact one of our representatives by email at SpecialDiets@DisneyWorld.com once you have booked your dining reservations, at least 14 days in advance.
If you have multiple allergies, please contact one of our representatives before you finalize your trip to Walt Disney World Resort to discuss your allergies, as we cannot guarantee we will be able to meet your requests. Please note we do not have separate kitchens to prepare allergen free items or separate dining areas for Guests with allergies to dine.
Making a Special Dietary Request for Table Service Locations
To make a special dietary request, call the Disney's Dining Reservation Center at (407) WDW-DINE or (407) 939-3463. Guests under age 18 must have parent or guardian permission to call.
  • Indicate to the Cast Member at Disney's Dining Reservation Center your special dietary requests.
  • Know that your special dietary request will be noted by the Cast Member on your reservation.
  • Write down the dining location phone number(s) that the Cast Member provides you, as well as your reservation number and the day and time of your reservation.
  • Please contact one of our representatives by email at SpecialDiets@DisneyWorld.com, at least 14 days in advance.
  • Please feel welcome to speak to the chef or manager on duty when you arrive at your dining location.


Disney's Animal Kingdom theme park – Special Dietary Information for Quick Service and Counter Service Locations
The locations listed below have menu items or products that may meet many dietary requests:


Disney's Hollywood Studios theme park – Special Dietary Information for Quick Service and Counter Service Locations
The locations listed below have menu items or products that may meet many dietary requests:


Epcot theme park – Special Dietary Information for Quick Service and Counter Service Locations
The locations listed below have menu items or products that may meet many dietary requests:


Magic Kingdom Theme – Special Dietary Information for Quick Service and Counter Service Locations
The locations listed below have menu items or products that may meet many dietary requests:


Additional Information for Special Dietary Requests
If you need additional information regarding your special dietary requests you are welcome to contact us by email atSpecialDiets@DisneyWorld.com or by telephone at (407) 824-5967. Guests under age 18 must have parent or guardian permission to call.
Kosher Meals
Most Walt Disney World Resort table service restaurants that accept reservations can accommodate Kosher needs if requested at least two business days in advance by calling (407) WDW-DINE or (407) 939-3463. Guests under age 18 must have parent or guardian permission to call.
We do require a credit card to guarantee this order, but we will not charge the card unless the reservation is canceled within 24 hours or the party is a no-show.
Kosher Meals are available at the following Walt Disney World Resort quick service locations with no advance notice needed:

2 comments:

  1. My friend's daughter has such severe allergies that the students in her class have to their backpacks/snacks checked before they can even enter the room. The school had to even designate a bathroom that is peanut free because her allergy is so severe. My friend says Disney is the one place they can go, relax and not worry about her daughter having food issues in the restaurants. She says the chefs have always been more than accommodating when they have visited WDW.

    ReplyDelete

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